Who is Convergys?
Convergys Corporation (NYSE: CVG) is a global leader in customer management.
What do we do at Convergys?
We provide solutions that drive more value from the relationships our clients have with their customers. For example, when you have a question about your cable bill or want to change plans on your cell phone, and you call customer service, you just may be talking with a Home Agent.
Convergys is currently accepting applications from the 48 U.S. contiguous states. We are currently hiring from these states: AL, AZ, CO, FL, GA, ID, IN, IA, KS, KY, LA, MI, MN, MS, MO, MT, NE, NM, NY, NC, ND, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, WA, WV, WI, WY.
As a Convergys Home Agent, you'll be in the company of champions, joining an organization recognized by leading publications and groups for our excellence.
2012 Awards
- Best Outsourced Provider, Call Center Excellence Awards
Convergys was recognized in part for the company's flexibility in handling unique client requirements, its talent and performance management practices, and its ability to leverage technology to ensure efficiency and automation.
- BPO Employer of the Year,International ICT Awards
This is the third time Convergys has been named the country's top Business Process Outsourcing employer since the launch of the awards ceremony in 2007.
- Service Winner Outsourcing,CRM Magazine Service Leaders Award
For the second time in three years, CRM magazine has named Convergys the winner of its annual Service Leader Award in the Outsourcing category.
